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Review IDC Research  / Canadian Consulting & Integration Analysis, 2004 Publication date: 2004-12-01
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Review Canadian Consulting & Integration Analysis, 2004 / IDC Research:

This study examines the competitive developments of the Canadian consulting and integration market in 2003 and 2004. There are a number of interesting developments in the ranking of the top ten professional services firms as the competition in this market has heated up through acquisitions, new entrants and changing strategies. "This report will allow vendors to examine their competitive positioning in a critical segment of the Canadian IT services market," says Nigel Wallis, Senior Analyst of Professional Services research at IDC Canada. "It specifically looks at the strategic focus and tactical decisions of all the major players in the market to understand why certain firms have managed to win and grow their businesses in a mostly flat market. ".

Review IDC Research  / EDS: First Steps to Transformation, But Are They Big Enough to Ensure a Leadership Position?
Authors
  • Marianne Hedin
  • Matthew Eastwood
  • IDC
  • Juan Orozco
  • Alexander Motsenigos
  • Katrina Menzigian
  • Brian J. Bingham
  • David Tapper
  • Anna Danilenko
  • Cushing Anderson
  • Stephanie M. Torto
  • Romala Ravi
  • Jean S. Bozman
Publication date: 2005-04-01
List Price: $3,500.00
Price: $3,500.00

Review EDS: First Steps to Transformation, But Are They Big Enough to Ensure a Leadership Position? / IDC Research:

This IDC study provides our views and analysis on the overall investment and go-to-market strategy that EDS is implementing in order to transform itself into a more agile, business-process-lead and industry-specific service provider. As part of this analysis, IDC provides what it believes to be a set of essential guidance that EDS will need to incorporate as part of its strategy to succeed in the marketplace. "We believe that EDS' new management team has made significant strides in retuning the company to a stronger financial footing," said Bob Welch, group vice president for Worldwide Services at IDC. "EDS has expressed a cogent overall market strategy that has been accompanied by leadership changes in key businesses such as BPO. We await further proof points that the strategy is being implemented across the organization and believe that such examples as EDS' resurgence in the Medicaid/Medicare processing market should be emphasized more strongly to the marketplace. EDS' willingness to reopen existing customer contracts to bring added value is a sign of strength. " "While EDS appears to be turning the corner in stabilizing its business, and even securing new wins that reflect this stabilization, IDC believes that EDS has some considerable gaps in the implementation of its strategy that must be addressed and that will require making more strategic and radical changes to transform itself more quickly and ensure its ability to remain competitive," said David Tapper, director, Outsourcing, Utility, and Offshore Services. "As part of these changes, IDC believes that EDS must highlight key customer wins that support the shift of its brand image to that of an agile provider; increase executive dedication to strategic service areas; ensure strategic value of alliances to customers; shed key underperforming businesses; create a more tightly integrated company; and invest more aggressively in service delivery capabilities. ".

Review IDC Research  / Understanding Customer Attitudes Toward Server Life Cycles Publication date: 2005-02-01
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Review Understanding Customer Attitudes Toward Server Life Cycles / IDC Research:

This IDC study provides a detailed look at customer attitudes toward server life cycles. In North America, Western Europe, and Asia/Pacific, 538 users were surveyed about their feelings regarding ideal x86 server life cycles. In addition, IT users were asked to identify both initial server use and any secondary server usage derived when users cascade aging servers to support lower-value workload. Finally, assessments are made regarding evolving end-user technology acquisition strategies as well as changes to the form factor of the underlying server technology itself. "It is clear that users have very strong feelings regarding server life cycles that are firmly based on prior technology experiences," said Matthew Eastwood, program vice president for IDC's Global Enterprise Server Solutions research group. "As vendors continue to evolve and introduce expanded IT acquisition models and IT infrastructures become more modular in nature, it is clear that users will continue to evolve their attitude toward useful server life. ".

Review IDC Research  / Understanding How Small Market Firms Buy Technology Publication date: 2005-03-01
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Review Understanding How Small Market Firms Buy Technology / IDC Research:

This study examines purchasing behaviour of Canadian small market firms (1-99 employees) through various stages of the IT acquisition process. IDC Canada provides insight and recommendations to help IT vendors optimize their selling efforts with small firms in Canada.

Review IDC Research  / Western Europe Insurance Sector IT Spending 2005-2008 Forecast: 4Q04 Update Publication date: 2005-03-01
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Price: $3,500.00

Review Western Europe Insurance Sector IT Spending 2005-2008 Forecast: 4Q04 Update / IDC Research:

This study by Financial Insights, an IDC company, is based on data collected with IDC and analyzes the most important trends, needs, and IT priorities of the European insurance sector over the last six months of 2004. It also provides IT spending size and forecasts for the European insurance sector and a comparison with the data published in the first six months of 2004 and with the European economy as a whole. For this reason, this study represents an important support for IT vendors targeting the European insurance segment. In addition, the study gives insights on the situation and trends for top European insurance companies and a country-level analysis that includes Germany, France, Italy, Spain, and the United Kingdom. Because in the last six months the European insurance sector has shown enhanced economic performance and because there will be changes in terms of both market structure and regulation, it is highly important for IT vendors to understand short-term IT trends and the spending capabilities of European insurance institutions.

Review IDC Research  / Worldwide Customer Care BPO 2005 Vendor Profiles: A Competitive Analysis Publication date: 2005-10-01
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Review Worldwide Customer Care BPO 2005 Vendor Profiles: A Competitive Analysis / IDC Research:

This document is about Worldwide Customer Care BPO 2005 Vendor Profiles: A Competitive Analysis

Review IDC Research  / Australia IT Services Survey, 2004 Publication date: 2005-06-01
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Review Australia IT Services Survey, 2004 / IDC Research:

This IDC study provides a snapshot of the Australian IT services market derived from IDC' Australia's extensive end-user IT services survey. Specifically, results from 250 Australian organisations were analysed to identify their key perceptions, satisfaction, and intentions. "This survey presents a picture of the marketplace with variations by industry vertical, state, and company size. To effectively gain market share, vendors need a detailed understanding of the individual needs, drivers, and challenges faced by the different segments of the marketplace," says Phillip Allen, senior analyst, Services, IDC Australia.

Review IDC Research  / Sun's Nauticus Acquisition: A Profile Publication date: 2005-07-01
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Review Sun's Nauticus Acquisition: A Profile / IDC Research:

This IDC study reviews Sun Microsystems' acquisition of Nauticus Networks and the integration of its technology into Sun's own product portfolio as the N2000 Series Secure Application Switch and how this introduction will affect the Layer 4–7 switch market and vendors. "As enterprises continue to horizontally scale out their datacenters, they are increasingly embracing network intelligence in order to more effectively manage application-level performance and security," said Lucinda Borovick, IDC program director of Datacenter Networks. "Sun has clearly recognized this trend. With the combined dynamic virtualization and security features in Solaris and the Sun Secure Application Switch–N2000 Series, Sun has a compelling solution. ".

Review IDC Research  / How the IBM/Lenovo Deal Will Change Brand Dynamics in the Small Business PC Market Publication date: 2005-03-01
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Review How the IBM/Lenovo Deal Will Change Brand Dynamics in the Small Business PC Market / IDC Research:

This IDC study reviews the basics of the Lenovo acquisition of IBM's PC business and discusses continuing interest in the IBM brand by U. S. small businesses. IDC's latest SMB survey is examined to provide insight on small business PC brand preferences and the potential for a new Lenovo PC marketing effort to resonate with small businesses. "The new IBM/Lenovo arrangement has the potential to change dramatically the PC brand dynamics in the small business and small office/home office (SOHO) markets," said Raymond Boggs, vice president of IDC's SMB and Home Office Research. "Despite being ignored for years by IBM, small businesses have continued to be interested in IBM PC products, especially notebook models, and have been well served by IBM channel partners. With new Lenovo products and channels on the horizon, the PC market will be heating up in a big way over the next two years. ".

Review IDC Research  / Emerging Applications and Architecture for High Performance Computing in the Life Sciences Publication date: 2005-03-01
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Review Emerging Applications and Architecture for High Performance Computing in the Life Sciences / IDC Research:

This Life Science Insights study provides an overview of emerging and growing applications in the life sciences that drive the adoption of high-performance computing (HPC). The study also examines trends and options in computer architecture to support those applications. Michael Swenson, research manager, Life Science Insights, says, "As instrumentation improves the granularity of quantitative biological measurement and biologists become increasingly comfortable with computational tools and informatics approaches, we will see increased reliance on HPC resources and a clearer vision of how to usefully deploy advances in computing power. ".

Review IDC Research  / An Information Value Chain Analysis of Pharmaceutical Data Integration Publication date: 2005-09-01
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Review An Information Value Chain Analysis of Pharmaceutical Data Integration / IDC Research:

Software, hardware, service, and information vendors need analytic tools to help them assess the pharmaceutical industry (pharma) in terms of its use of information. This paper examines the value pharma creates in terms of network power — the value of the network that pharmaceutical products address through the technique of information value chain (IVC) analysis. By looking at the evolution of pharma's information networks, strategies can be designed for IT solutions such as CRM, CTMS, adverse event collection and reporting systems (AERSs), and BASW to deliver the highest possible value. "Pharmaceutical products can no longer be evaluated simply as pills or injectables. In order to justify their anticipated price points, emerging, targeted, therapeutics will have to demonstrate value through patient/evidence information networks. " — Charles Firneno, research manager, Life Science Insights.

Review IDC Research  / Consolidations of Enterprise Applications Vendors Alter Software Industry in 15-Month Buyout Frenzy Publication date: 2005-04-01
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Review Consolidations of Enterprise Applications Vendors Alter Software Industry in 15-Month Buyout Frenzy / IDC Research:

This IDC study analyzes the wave of mergers and consolidations that swept through the enterprise applications market between January 2004 and March 2005. The increasing number of consolidations among enterprise applications vendors is changing the course of the software industry with the creation of industry powerhouses, the possibility of duopolies in many vertical segments, and the invasion of private equity firms aiming to own a significant chunk of the market. "It's a classic case of an arms race to prepare for the future of the high-tech industry," said Albert Pang, IDC research director of Enterprise Applications. "More than $30 billion has been spent on vendor acquisitions since January 2004, and the quickening pace of buyout activities will embolden certain companies while weakening others in a blink of an eye. '".

Review IDC Research  / IBM iSeries and AS/400 Life Cycle Report, April/May 2005 Publication date: 2005-05-01
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Review IBM iSeries and AS/400 Life Cycle Report, April/May 2005 / IDC Research:

This IDC study provides residual value forecasts for IBM's iSeries and AS/400 servers and current fair market value data for IBM's AS/400 servers. The study explains the current market conditions that are affecting the value of used hardware on the secondary market and what future technological changes will further impact these values. We explore the factors impacting the server market and the price/performance increases expected over the next several years. This information helps those who invest in hardware assess their risk and provides guidance on the amount of residual value that is expected to be realized at the end of lease term. "The price/performance increases as well as the partitioning and virtualization capabilities of the i5 servers make upgrading attractive, but users not ready to move to the new i5/OS will keep older 8xx equipment in demand. " — Jennifer Koppy, research manager, IDC's Leasing Evaluation Service.

Review IDC Research  / Gen-i Aims to Be the IT Partner of Choice in Australasia Publication date: 2005-07-01
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Review Gen-i Aims to Be the IT Partner of Choice in Australasia / IDC Research:

This IDC study presents a profile of Gen-i, a New Zealand-based IT solutions provider. This study is part of IDC Asia/Pacific's exclusive research that looks at major software channel partners operating in the Asia/Pacific region. Through exclusive interviews and existing information base, IDC software analysts cover the following areas: brief company overview, product and services offerings, focus areas and strategies, revenue performance, customers and partnering highlights, and strengths and challenges in the marketplace. "The successful completion of the merger with Computerland will see increased capabilities and a broader client base added to Gen-i's already competitive suite. As with Telecom Advanced Solutions (TAS), Computerland will allow Gen-i to further step away from the latter's traditional position as a systems integrator, thus expanding its total IT services offerings," observes Jenna Griffin, market analyst, Services and Solutions, IDC New Zealand.

Review IDC Research  / Getting to the Core: An IDC Teardown Analysis of the Apple iPod Shuffle Publication date: 2005-02-01
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Review Getting to the Core: An IDC Teardown Analysis of the Apple iPod Shuffle / IDC Research:

This IDC examines the bill of materials of the new Apple iPod Shuffle compressed audio player, with a particular emphasis on the semiconductor components, and analyzes the findings. "The Apple iPod Shuffle provided some silicon vendor surprises when we did our teardown. Additionally, the design itself shows some significant mixed-signal integration on the core components, but very little integration overall. Despite this, we are impressed at the margins Apple appears to be getting on the product. " — IdaRose Sylvester, senior research analyst, IDC Semiconductors.

Review IDC Research  / Australia Business Process Outsourcing Survey Publication date: 2005-03-01
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Review Australia Business Process Outsourcing Survey / IDC Research:

This IDC study presents IDC's findings and analysis from its survey of 207 Australian based corporate managers and executives regarding current and expected buying behaviour and preferences for BPO services. This study focuses on assessing demand for BPO along specific functional segments, including customer care, human resources, finance and accounting, sales, marketing, procurement, administration, logistics, facilities and operations managements. The study also focuses on intentions across vertical industries and company size. "IDC's user research clearly indicates a significant, and growing, acceptance of the BPO model. The broad spread of demand across the wide range of business processes reinforces the strategic relevance of this intended adoption of externally managed business activity. At this very early stage, future prospects for the BPO sector look quite strong," says Kathy Benson, senior analyst, Outsourcing, IDC Australia.

Review IDC Research  / Creating Partner Allegiance Through Program Attribute Alignment Publication date: 2005-06-01
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Review Creating Partner Allegiance Through Program Attribute Alignment / IDC Research:

This IDC study provides analysis of survey results from 457 partners in the United States on their program preferences. It presents the most preferred "shopping basket" of partner program preferences and lays out key vendor activities to build partner allegiances that are emerging. "Understanding what specifically drives positive partner behavior rather than "status quo" activity is important because no one vendor can provide all things to all partners within their limited budgets and resources. Laser-guided initiatives are key. " — Paul Edwards, director, Software Partnering and Alliances.

Review IDC Research  / HAND: China's First Enterprise Resource Planning Consulting Services Vendor Publication date: 2005-07-01
List Price: $3,500.00
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Review HAND: China's First Enterprise Resource Planning Consulting Services Vendor / IDC Research:

This IDC study presents a profile of the vendor HAND Enterprises Solutions. This study is part of IDC Asia/Pacific's exclusive research that looks at major software channel partners operating in the Asia/Pacific region. Through exclusive interviews and existing information base, IDC software analysts aim to cover the following areas: brief company overview, product and services offerings, focus areas and strategies, revenue performance, customers and partnering highlights, and strengths and challenges in the marketplace. "HAND is an outstanding local consulting services firm with a solid ERP implementation record. The vendor has strong capabilities in the areas of business consulting and technology, and should see steady and healthy growth going forward," says Enid Du, senior analyst, Software and Services Research, IDC China.

Review IDC Research  / Disk Storage Systems Market Trends and Issues 2004 Publication date: 2004-11-01
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Review Disk Storage Systems Market Trends and Issues 2004 / IDC Research:

This document is about Disk Storage Systems Market Trends and Issues 2004

Review IDC Research  / Australia Business Process Outsourcing Survey Publication date: 2005-03-01
List Price: $3,500.00
Price: $3,500.00

Review Australia Business Process Outsourcing Survey / IDC Research:

This IDC study presents IDC's findings and analysis from its survey of 207 Australian based corporate managers and executives regarding current and expected buying behaviour and preferences for BPO services. This study focuses on assessing demand for BPO along specific functional segments, including customer care, human resources, finance and accounting, sales, marketing, procurement, administration, logistics, facilities and operations managements. The study also focuses on intentions across vertical industries and company size. "IDC's user research clearly indicates a significant, and growing, acceptance of the BPO model. The broad spread of demand across the wide range of business processes reinforces the strategic relevance of this intended adoption of externally managed business activity. At this very early stage, future prospects for the BPO sector look quite strong," says Kathy Benson, senior analyst, Outsourcing, IDC Australia.

Models & Brands:
Canadian Consulting & Integration Analysis, 2004, EDS: First Steps to Transformation, But Are They Big Enough to Ensure a Leadership Position?, Understanding Customer Attitudes Toward Server Life Cycles, Understanding How Small Market Firms Buy Technology, Western Europe Insurance Sector IT Spending 2005-2008 Forecast: 4Q04 Update, Worldwide Customer Care BPO 2005 Vendor Profiles: A Competitive Analysis, Australia IT Services Survey, 2004, Sun's Nauticus Acquisition: A Profile, How the IBM/Lenovo Deal Will Change Brand Dynamics in the Small Business PC Market, Emerging Applications and Architecture for High Performance Computing in the Life Sciences, An Information Value Chain Analysis of Pharmaceutical Data Integration, Consolidations of Enterprise Applications Vendors Alter Software Industry in 15-Month Buyout Frenzy, IBM iSeries and AS/400 Life Cycle Report, April/May 2005, Gen-i Aims to Be the IT Partner of Choice in Australasia, Getting to the Core: An IDC Teardown Analysis of the Apple iPod Shuffle, Australia Business Process Outsourcing Survey, Creating Partner Allegiance Through Program Attribute Alignment, HAND: China's First Enterprise Resource Planning Consulting Services Vendor, Disk Storage Systems Market Trends and Issues 2004, Australia Business Process Outsourcing Survey

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